CANCELLATIONS
All non-enterprise clients (this is, the ones clients who aren’t purchasing both totally or in part for business use) have a proper to cancel a settlement (‘Contract’) in which they purchase merchandise (‘Products’) from us or withdraw their provide to purchase the Product(s) as applicable, at any time up to 14 days from the date of your order being positioned (‘The Cancellation Period’) until the order includes products that have been customized or that we’ve distinctive the products as being non-returnable.
To cancel your order, you have to inform us in writing earlier than the expiry of the cancellation length. If you have got already taken transport of the order, you must return the product(s) to us. Unless the items being returned have been brought in error or the objects had been broken or faulty, you may be responsible for the full cost of returning the product(s) and might be responsible for any damage to the product(s) until we well known receipt of the products. As such, you need to make sure that the product(s) are adequately insured. You have a criminal responsibility to maintain the product(s) on your possession and to take affordable care of the products till you come back them to us. Should the product(s) show signs and symptoms of harm or tampering, we may additionally have a right against you for repayment. We maintain the proper to set up for series of the product(s) at your value inside the event that you have not again the product(s) within 30 days of your note of cancellation.
CHANGES TO YOUR ORDER
Should you desire to amend your order, you’re able to accomplish that if you have not acquired an electronic mail from us confirming that your order has been processed.
To change your order, please confer with the Order-Related Queries in the Help and Support segment.
EXCHANGES & RETURNS
We are satisfied to change product(s) for anything purpose so long as we are informed of your intention to go back the product(s) inside seven operating days of the products being added and where you accept the price of returning the object and insurance where appropriate. A complete refund will handiest accept in which the goods are acquired in the same circumstance as once they had been shipped through us.
Please be aware that if you are changing a product this is more than the cost of the substitute product, we will refund the distinction thru your authentic charge technique.
If you’re changing a product this is less than the price of the replacement product, extra price will be required.
Upon replacing a product, you’ll be at risk of pay a brand new transport and dealing with charge. Please preserve your authentic invoice as this could be requested for as proof of purchase. We will bill your credit card for the brand new products and system your credit score for returned products as quickly as we receive it.